ADMINISTRATION CLERK: WARDS (QUALITY ASSURANCE MANAGER AND HELP DESK SERVICES)

SALARY : R228 321 per annum
CENTRE : Karl Bremer Hospital

REQUIREMENTS : Minimum instructional qualification: Senior Certificate (or equivalent). Experience: Appropriate ride in a fitness care surroundings and working in a affected person administration carrier environment. Appropriate journey in typing and minute taking. Inherent requirement of the job: Valid driver’s licensencode B/EB. Willingness to work extra time and on public vacations when required. Competencies (knowledge/skills): Computer literacy in MS Office Suite (Word, Excel, PowerPoint, Outlook Access) and suitable know-how of MS Teams and OneDrive. Ability to work underneath strain and in a group surroundings and must be in a position to manipulate hard customers and combat professionally. Ability to communicate efficaciously with patients, visitors, the everyday public and line managers and exact customary communication, interpersonal, organizational, report-writing and problem-solving skills. Exercise precise judgment in safeguarding exclusive or touchy information.

DUTIES : (key end result areas/outputs): Effective administration help to the first-rate assurance administration unit and Effective public carrier delivery: alleviation administration in fantastic assurance administration unit, together with aid to the. Occupational fitness and IPC units. Effective administration of affected person redress request and Effective method administration for receipt, completion and return of all affected person complaints, compliments and recommendations in aid of the satisfactor assurance manager. Provide an wonderful health center assist desk carrier which include resource administration guide and high-quality administration of workplace shares supplies and assets. Facilitate allied strategies and ccompliance with applicable legislation, patients’ rights charter, complaints administration policies. Effective patient folder and private facts administration in line with the Provincial Access to Information insurance policies as nicely as the Protection of Personal Information Act.

ENQUIRIES : Ms S Richardson, tel. no. (021) 918-1903/8

APPLICATIONS : Applications are submitted on line by way of www.westerncape.gov.za/health-jobs
(click “online applications”).

NOTE : No fee of any type is required when making use of for this post. Candidates who are short-listed for interviews will be anticipated to whole a sensible test. The pool of purposes will be viewed for vacancies inside the Chief Director Metro Health Services, for a duration of three months from the date of the advert, furnished that the job title, core functions, inherent requirements, and profits stage are the equal as these of the marketed post.

CLOSING DATE : 14 April 2026, 17:00 PM